(30 min, free subscription required) Any nonprofit staff member can easily conduct basic user website testing. Laura S. Quinn --who has more than 25 years of experience working with nonprofits on websites, as well as several years as a full time user researcher--will cover who to test with, logistics, how to prepare, and simple ways to test key things like credibility and the user-friendliness of core tasks. By the end, you'll be prepped to do your own simple user tests to get useful insights in a total of eight hours of work or less.
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